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Up to a third of 111 calls are ditched by fed-up patients

June 21, 2022 8:46 PM

Phone call

Getting through to 111 shouldn't be so hard. Each abandoned call is someone not getting the medical advice they urgently need.
The government needs to get a grip and urgently recruit more 111 call handlers, or people will turn to 999 instead.
Read the article by the Daily Mail here